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x1000/zt3000/nx7000 - General => Technical Issues => Topic started by: dok_indo on June 15, 2006, 04:23:00 PM

Title: Black screen issue - please describe
Post by: dok_indo on June 15, 2006, 04:23:00 PM
Could anyone please describe the black screen issue for me?  I would like to understand whether this is a progressive problem or does it happen all of a sudden.  If it is progressive what are the symptoms, timecourse, etc?

Today my screen went black, and there was no response to any keys - including Ctrl-alt-del.  I power cycled and it has been fine since.  Is this the dreaded black screen problem?  I saw some threads on fixes but I am not sure if this is what I have?

Thanks.
Title: Re: Black screen issue - please describe
Post by: kf_man on June 16, 2006, 01:27:32 PM
I have never had the problem, but it seems like it happens mostly on boot.  This may be an early indication of a failure or it could just be a fluke.  Did you do anything special to get the computer to boot again or did it just do it on its own?  I would just keep an eye on it and see if anyone else has a better suggestion for diagnosing the problem.
Title: Re: Black screen issue - please describe
Post by: dok_indo on June 16, 2006, 03:07:51 PM
The computer had been on for several hours when this happened, so hopefully it is not the same problem.  I was able to turn it off by holding down the power key and then turn it on using the power key again.  It hasn't happened again but I am now hypervigilant.

Thanks for your help.